Basic customer service skills training, manual for workshop participants (Record no. 3361)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00431nam a2200133Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 220316s9999 xx 000 0 und d |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | Asian Technical Vocational Education Resource Center |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF 5415.5 .A73 1999 |
| 245 #0 - TITLE STATEMENT | |
| Title | Basic customer service skills training, manual for workshop participants |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | USA |
| Name of publisher, distributor, etc. | Associates in Rural Dev't, Inc. |
| Date of publication, distribution, etc. | c1999 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 86 p. : ill. ; 21 cm. |
| Dimensions | 21 cm |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer Service Skills Training |
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