000 00464nam a2200145Ia 4500
008 220407s9999 xx 000 0 und d
040 _cATVERC
050 _aHF 5415.5 .C87 1992
245 0 _aCustomer relations skills work communication skills business equipment & procedures job application skills
260 _aUSA
_bMAVCCI
_cc1992
300 _a450 p. : ill. ; 27 cm.
_c27 cm
500 _aIncludes glossary.
650 _aCustomer Relations
999 _c15674
_d15674