| 000 | 00433nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 220407s9999 xx 000 0 und d | ||
| 040 | _cATVERC | ||
| 050 | _aHF 5415.5 .A73 1999 | ||
| 245 | 0 | _aBasic customer service skills training, manual for workshop participants | |
| 260 |
_aUSA _bAssociates in Rural Dev't, Inc. _cc1999 |
||
| 300 |
_a86 p. : ill. ; 21 cm. _c21 cm |
||
| 650 | _aCustomer Service Skills Training | ||
| 999 |
_c15707 _d15707 |
||