000 00394nam a22001337a 4500
005 20230126143425.0
008 230126b ph ||||| |||| 00| 0 eng d
040 _cSICAT-Lib
100 _aBajao, Grayfield T.
245 _aFront office operations : a guide to effective customer service
650 _2Hospitality industry--customer services
700 _aOsorno, Rene D.
942 _2ddc
_cBK
_n0
999 _c28657
_d28657